John Dory's Fish Complaint
| SUPPLIER | John Dory's Fish | INDUSTRY | Restaurant | ||
|---|---|---|---|---|---|
| BRANCH/AREA | Monte Casino | COUNTRY | South Africa | ||
| TIME / DATE | 10:02 Mon 2 Nov | PERSON RESPONSIBLE | |||
| CUSTOMER | andys4 | View all reports by user |
1
9
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| PROBLEM | Feedback / Response | ||||
| HEADLINE | Very disappointing meal | ||||
| THE INCIDENT Sat 31 Oct 
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good day, On Saturday 31 October I took my family for lunch at your restaurant situated in the Monte Cassino complex. I ordered the prawn and avo salad along with an extra top up of calamari rings. I was very disappointed with my salad. It came with five prawns and five tiny slices of avo! the rest was just made up of lettuce, cucumber and red pepper. That is more prawn than avocado!? I would have expected at least half an avocado in my salad. After all, an avocado at fruit and vegetable won't cost you more than five rand. Secondly, I tried to report this via their website and email the customer-care at [Hidden Web Address] but it does not work. Maybe I should have tried mailto:customer-dontcare at [Hidden Web Address] instead! Sincerely Andy Smith
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| SUPPLIER RESPONSE Time: 16:58:37 Mon 2 Nov 09 UPDATED RESPONSE Time: 17:08:46 Mon 2 Nov 09 |
Hello andys4, |
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| CUSTOMER'S FEEDBACK Time: 11:16 Thu 5 Nov 09 |
Quite impressed: I am pleased that they have responded and I am pleased that they will take some action but the response showed me how much more I was actually done in without even knowing it (referring to the olives) | ||||
| Back Email this report | View customer feedback rating and analysis | |||||
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